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Blog Category: Court Reporting

The Do’s and Don’ts of Transcript Punctuation

Delivering the intended meaning of testimony demands the correct usage of punctuation, which, of course, is the responsibility of the court reporter. Punctuation was originally developed in Greece and Rome by speech writers who were attempting to convey when the orator was to pause and for how long. The period symbolized the longest pause (or beat), and the comma, the shortest. Each punctuation mark has its own history, and the rules of punctuation have evolved and continue to evolve over time.

What reporters need to keep in mind when punctuating transcripts is that the rules are not altogether the same as those put forth in the Oxford Dictionary. Let’s begin with quotation marks. We use them to quote material cited or read into the record.  The Oxford Dictionary guide suggests using a colon followed by a single inverted comma, or quotation mark. Another guide suggests using the colon before quoted material if the material citation is more than three lines in length.

Reporters vary in their styles of handling quoted material. For instance, some reporters choose to avoid placing quotes around material that is read into the record and opt instead to place commas around the quoted material. Other reporters choose to verify the quote from the document read and place quotes around it. As for the words “quote/unquote,” some reporters choose to apply the quotation marks, while others choose to include the words as spoken, including the words “quote” and “unquote” with no quotation marks.

Reporters do not use ellipsis in transcripts to indicate an interruption in thought or incomplete sentence; instead, we use the double hyphen or dash. Remember, when inserting the dash, do not capitalize the word following the dash unless the word would otherwise be capitalized, such as a proper name.

Commas are used: (a) to separate elements in a series with three or more items. The comma before the conjunction is optional; (b) to set off tag clauses, introductory and parenthetical elements; (c) to separate cities, states and countries and coordinating adjectives; and (d) to set off quoted elements, contrasting phrases, and to avoid confusion.

Although many courts ask that reporters italicize or underline case names, some court reporting translation programs have difficulty identifying italicized and underlined elements in keyword searches and indexes; so reporters should learn the software limitations, if any, and work around them with quotation marks.

One missed comma can change the entire meaning of a sentence, so it is important that reporters include as much punctuation as possible while taking the testimony, thus reducing the possibility of a comma catastrophe. When in doubt, dashes are a wonderful tool.

Surviving Court Reporting School

According to a 2006 National Court Reporters Association report, on average, just 5 to 10 percent of students who enroll in court reporting schools graduate. While court reporting programs across the country are working to improve that statistic, Planet Depos wishes to share the following tips for aspiring court reporters:

1) The average amount of time it takes to complete a certified realtime reporting program is 33 months, so plan accordingly.

2) Use memory games to build your memory and improve your brief retrieval capability.

3) Keep up with the local, national and international news.

4) Build your English vocabulary by becoming an avid reader and looking up words you do not know.

5) Learn medical prefixes and suffixes, as well as legal terminology.

6) Network with other court reporting students.

7) Allot at least two hours, six days a week, to practice.

8) Customize a speedbuilding regimen that starts with a warm-up and a cool-down that works for you, e.g.:

a) Read and stroke briefs.
b) Drill briefs using audiotapes.
c) Begin practicing below target speed.
d) Build speed incrementally with short takes.
e) Master brief takes, then work on longer takes at speed.
f) Practice doing ten-minute takes at speed to increase stamina.
g) Read back every second or third take.
h) Cool down with briefs and drills.
i) Read back your best and worst takes, figure out what went wrong, and apply that insight the next time you write.

9) Practice writing dictation that includes engineering, medical, and patent terminology, as well as proper names.

10) If you can’t remember a brief, write it out.

11) Every 20 minutes, take your hands off the steno machine and get a drink of water, stretch, or go to the bathroom, and come back refreshed every 20 minutes.

12) If you are beginning to write sloppily, lower the speed of your drills and build from there.

13) Never repeat something mentally before stroking it.

14) Never watch your hands. Focus on a spot in the room, and concentrate on the sounds as if it was music flowing through you.

15) Beat tension with hand, wrist, arm, neck and shoulder exercises, as well as breathing exercises.

16) Create realistic goals.

Court reporting is just like a foreign language. To become proficient, it takes immersion. If you immerse yourself several hours a day with a practice regimen that works for you, you will progress. If you are not progressing, review your routine and tweak your practice regimen accordingly.

Passing the Registered Professional Reporter Written Knowledge Exam – A Few Tips

The written knowledge portion of the National Court Reporters Association (NCRA) Registered Professional Reporter exam consists of 110 multiple-choice questions covering reporting and professional practices, medical and legal terminology, and technology. Reporters must score 70 percent (77 of the 110 questions) or higher to pass. Here are a few tips in preparing to take the exam:

(a) Begin with learning basic court reporting terminology and technology terms.

(b) Gain an understanding of the court system, courtroom procedures, transcription, and legal terminology by reviewing state-sponsored court reporting manuals/handbooks, such as those conveniently provided on-line by Alaska, Arizona, Indiana, Maryland and Missouri.

(c) Review NCRA’s Code of Professional Ethics.

(d) Learn medical prefixes and suffixes and human anatomy.

(e) Expand your legal vocabulary.

(f) Hone your grammar and punctuation skills.

(g) Learn how to transcribe case citations.

(h) Review sample written knowledge exam questions, such as those from the Certified Shorthand Reporter exam administered in the State of Illinois.

(i) Log on to Pearson Vue, download the tutorial, and develop an understanding of how the test will be administered, how to flag and unflag questions, and how to submit the exam.

Registration for the next NCRA written knowledge exam is open until July 3rd and reopens in September for the October exam. Reporters must report to a Pearson Vue Professional Test Center to take the exam.

There are many workbooks, study guides, and flashcards available to purchase, in addition to the resources provided here. The key is giving yourself enough time to learn everything without cramming. Study an hour a day for a few months prior to the exam, and you should be all set.

Neck & Shoulder Relaxation Exercises for Court Reporters

Court reporters are required to sit in one position and concentrate for extended periods of time, which is why many tend to develop neck and shoulder tension. Harvard University reports that seven out of ten people will experience neck and shoulder pain at some point in their lives. Julie Donnelly, a contributing writer for the College of Court Reporting’s “The Guardian” newsletter, reports that our levator scapulae muscles, otherwise known as our “shrug” muscles, tend to shorten as we write for long periods of time, which may cause shoulder discomfort and headaches.

To minimize neck and shoulder tension/discomfort, as well as tension-type headaches, Stanford University suggests taking frequent breaks or microbreaks. Unfortunately, court reporters may not be able to take breaks often, so Planet Depos thought it important to pass on this simple set of neck and shoulder exercises by Fitsugar.com that may be performed while at your writer.
1. Inhale and lift your shoulders toward your ears, taking three slow counts to raise them. Exhale and let your shoulders fall, giving into gravity. Repeat five times.
2. Gently lower your right ear toward your right shoulder, then slowly switch sides. Don’t hang in any one position for too long, as this isn’t really a stretch — super-tense neck muscles don’t like to be stretched. Just try to get your stiff, tense neck moving around. Repeat five times on each side.
3. Tuck your chin toward your chest, taking three slow counts to do so. Really isolate the movement so just the neck is moving; don’t round the upper back. This move provides a stretch for the muscles in the back of the neck. Then lift your head and lower it behind you, gazing at the ceiling to stretch the throat. Repeat three to five times.

A quick stretch that may be performed during a pause or lull in the testimony provided by VerbatimStudies.com entails stretching your right arm in front of you and across your chest, as if you were grabbing something on your left side, bringing your left arm over and in front of your right arm, gently hugging your right arm in towards your chest, and then repeating this stretch for the other arm/shoulder.

These exercises are meant to help relieve tension, not to address painful repetitive stress issues. If you are experiencing neck and shoulder pain, please consult your physician.

Harvard Medical School suggests that “A Little Dose of Exercise Goes a Long Way,” so even doing just two or three of these stretches every day is better than not doing any at all. Please consult The University of Toronto’s Workplace Exercises for a more comprehensive set of stress-relieving stretches.

Hand, Wrist & Arm Exercises for Court Reporters

Because: (a) Princeton Review indicates that as many as 25 percent of those who leave the court reporting profession leave due to stress, (b) The Mayo Clinic reports that, “a little exercise goes a long way” when it comes to stress management, and (c) Stenograph suggests that reporters “take frequent breaks to stretch or exercise” while on the job, we thought it important to share this list of quick and easy arm, hand and wrist relaxation exercises that can be done anywhere at any time.

Reporters should not perform these exercises if they are experiencing any sort of hand, wrist, or arm pain, but should consult their physician instead.

Circles: Stretch both arms outward with fingers together and draw a circle with your hands, rotating them at the wrist. Five circles in one direction, then five in the opposite direction.

Extension: Hold arm outward with palm facing down. Raise the hand up as though you were telling someone to stop. Using the opposite hand, apply pressure to the palm of the raised hand. Hold pressure for five seconds, then relax. Repeat for a total of three times per hand.

Curls: Hold arm outward, with the palm facing down. Drop the hand downward at the wrist. Using the palm of the opposite hand, apply pressure to the back of the dropped hand. Hold pressure for five seconds, then relax. Repeat three times per hand.

Stretches: Spread the fingers of both hands far apart. Hold for five seconds, then relax. Repeat for a total of three times.

Thumb Stretches: Raise the arm out with the palm out/up as if telling someone to stop, and gently apply pressure using the other hand to the extended thumb in a back and downward direction. Hold for five seconds and relax. Repeat this three times per hand.

Stenograph offers an even more comprehensive list of things reporters can do to stay relaxed and maintain their hand, wrist and arm health while on assignment.

When to Interrupt a Proceeding

In polling the reporters who work with Planet Depos about when they interrupt a proceeding, the general consensus was that they don’t unless they absolutely, positively must. The two primary reasons for interrupting include:

• People speaking over one another
• People not speaking loudly or clearly enough

Because court reporters are expected to create a verbatim record, when people speak over one another, speak too quietly, or mumble/garble their words, court reporters may have no option but to interrupt.

The National Court Reporters Association distributes an excellent guide for attorneys entitled “Making the Record,” in which these issues are addressed. This guide book suggests that if counsel were to maintain an “awareness” that everything they say will be transcribed and retained as a permanent court record, that that is the first step to creating “an effective, usable record.” It goes on to explain that if the court reporter didn’t hear it, the jury probably didn’t hear it either.

Ken Norris, a reporter with Planet Depos, suggests that interrupting is a very “delicate” topic, and that if he finds he has no option but to interrupt, he is always “extra courteous” and will always ask for a pardon for the interruption.

“Recycling Negativity: Learning to Deal with Difficult Situations,” by Dorthea and Jim Brady, reminds reporters that “Learning to master difficult situations requires keen insight, flexible thinking . . . and direct communication,” all essential in evaluating when to interrupt. They also suggest being honest with yourself and asking questions like: Do my skills need improvement? Will improving my skills help alleviate some of these difficult situations?

In conclusion, court reporters should strive to keep interruptions to an absolute minimum, to communicate confidently the reason for the interruption, clearly and professionally, and to thank everyone for their assistance.

Paula Eastes – The Highlight of Her Court Reporting Career

As a small-town court reporter in Waterbury, Connecticut, back in 1974, Paula Eastes was looking to make a change, so she signed up to attend the Annual Convention of the National Shorthand Reporters Association’s to be held that year in Houston, Texas.

While at the convention, Paula passed two certification exams: the Certificate of Proficiency and the Certificate of Merit. Back in 1974, having a Certificate of Merit opened a lot of doors, as Paula quickly discovered, so when the chief reporter at the Superior Court in Washington, D.C. wanted to discuss a possible reporting opportunity, Paula drove to D.C., where she interviewed for that and several other positions.

Not long after returning home to Connecticut, Paula received a call from Hoover Reporting in D.C., asking if she would consider returning to Washington, D.C., all expenses paid, to work on the Rockefeller Nomination Hearings. Paula, usually known to be a smooth talker, returned the question with a stuttered, “Can I call you back on this?”

After talking it over with her best friend, Paula decided it was too big an opportunity to pass up, and began planning the trip as a “vacation.” Fearful that she might fail, Paula told no one, and swore her best friend to absolute secrecy.

Paula shared reporting duties with another reporter, switching out every hour until the hearings concluded. And so much for her secret “vacation,” the entire hearing was televised! In fact, the cameras seemed to zoom in on her nightly, plastering her picture all over the nightly news and newspapers.  Everyone in the world now knew that Paula (at that time Snyder) was in D.C. taking the Rockefeller Nomination hearings, not vacationing.

No sooner had Paula completed the Rockefeller Hearings, she was sent to the House of Representatives to report a portrait unveiling ceremony. Imagine her surprise when President Ford showed up to address the crowd! As Paula put it, “It wasn’t the State of the Union or anything, but that didn’t matter. Wow!!!!!”

Following this most exciting week of her career, Paula returned to Connecticut, where her best friend, with whom she’d shared the secret, had taken one of the hearing articles, added “Paula Snyder” after all of the congressmen, laminated it, and gave it to Paula as a memento. It remains one of Paula’s most prized possessions — and the reason for Paula’s move from Connecticut to D.C., where she remains a continued presence in the court reporting community.

Realtime Writers and Closed Captioning

On April 16, 2013, the Department of Education approved $1,068,870 in discretionary grant funding for Institutions of Higher Education (IHEs) to invest in training realtime writers to meet the requirements for closed captioning.

For many deaf and hard-of-hearing students, a court reporter walks with them from class to class providing a live realtime feed of everything said. Court reporters also perform convention, theatre and television captioning. Tammy Jaffe will tell you that providing that service “was the most personally gratifying experience of her career.”

Four court reporting schools or colleges are to be awarded the funding in an effort to attract and train more realtime writers, or captioners. With hearing loss on the rise — 35 million Americans now suffer from some sort of hearing loss — court reporters are becoming increasingly more essential both inside and outside the courtroom.

Court reporting is a fascinating, rewarding career, a field that continues to be considered a “Top Job,” and the only career that opens up the television, video and movie world to the deaf and hard-of-hearing community.

Court Reporters and Television Access

On March 13, 2013, Senator Tom Harkin (D-IA) introduced S. 555, the Captioning and Image Narration to Enhance Movie Accessibility Act., which essentially amends Title III of the Americans with Disabilities Act of 1990 to make it discriminatory for movie complexes (with more than two theatres) not to have available to the deaf or hard-of-hearing community either closed or open captioning.

Also on that date, Senator Harkin introduced S. 556, “The Air Carrier Access Amendments Act,” which will require both domestic and foreign airlines to have open and closed captioning available to its passengers through individual video monitors.

It is court reporters who provide the live captioning for television. With the startling rise in hearing loss — 1 in 5 Americans having loss in at least one ear, and 60% of deployed military returning with noise-induced hearing loss — the court reporting community is hopeful that these bills make it out of committee.

Courthouse Safety Act of 2013

The National Court Reporters Association, as well as state court reporting associations, are coming together in support of S. 445 and HR 953, the Local Courthouse Safety Act of 2013. Previously S. 2076, the Local Courthouse Safety Act of 2012, supporters are hoping to enhance local courthouse security by allowing “courthouses to receive security equipment from federal agencies that are no longer being used, as well as allocate existing federal funding toward courthouse security equipment.” S. 445 was sponsored by Senator Al Franken of Minnesota and co-sponsored by Senator John Boozman of Arkansas, and HR 953 was introduced by Representative Alan Grayson (D-Orlando) in the House, in light of the rise in courthouse violence.

Since the bills have no required costs, it is easier to comply with “Pay-go” spending rules, which require an identified spending reduction or new revenue source to offset the costs of the bill. Both the Senate and House have referred their respective bills to the Judiciary Committee for review.

In March of 2005, Julie Brandau, beloved court reporter in the Superior Court of Atlanta, Georgia, was gunned down, along with her judge, Rowland Barnes. The assailant, Brian Nichols, “believed” that Brandau was “part of the conspiracy against him” because she brought home-baked goods to the jury before whom Nichols was being tried. S. 445 and HR 953 is intended to prevent a repeat of this 2005 tragedy by providing security equipment, as well as training to local courtroom personnel.

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